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Privacy Policy

Privacy Policy

1. Overview

In order to operate the GShipExpress service and to reduce the risk of fraud, GShipExpress must ask you to provide us information about your contact information and delivery address that you register with us. This Privacy Policy describes the information GShipExpress collects and how GShipExpress uses that information. GShipExpress takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. GShipExpress will not sell or rent your personally identifiable information or a list of our customers to third parties. However, as described in more detail in Section 4 below, there are circumstances in which some of your information will be shared with third parties, under strict restrictions, so it is important for you to review this Privacy Policy. This Privacy Policy applies to all services that are hosted on the http://www.gshipexpress.com website, where the services are offered by GShipExpress. By accepting the Privacy Policy and User Agreement in registration, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the GShipExpress User Agreement. Please note that your personal information will be stored and processed on our computers. If you object to your personal information being transferred or used as described in this Privacy Policy, please do not register for GShipExpress service.

GShipExpress reserves the right to amend, vary, delete or add to any of these terms of use from time to time without notice, and the amended terms of use shall apply. This Agreement is effective upon acceptance in registration for new registering Users, and is otherwise effective from Jan 01, 2009 for all Users.

2. What data is collected by GShipExpress

Required Information

To open a GShipExpress account, User must provide User's name and e-mail. This required information is necessary for us to carry out our verification procedures, process transactions, issue a new password if User forgets or loses User's password and to contact User should the need arise in administering User's account.

Transaction Information

When User uses GShipExpress to purchase merchandise or services from someone else, GShipExpress asks User to provide information related to each transaction, including the transaction amount and a brief description of the purchase. GShipExpress retains this information for each of User's transactions through GShipExpress. GShipExpress also collects the Internet address (IP address) of the computer or device User uses to access User's GShipExpress account, in order to help detect possible instances of unauthorized transactions. To facilitate customs declarations when GShipExpress couriers User's purchases to User, GShipExpress will disclose information of User's purchase to the relevant authorities on User's behalf.

Customer Service Correspondence

If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from GShipExpress to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.

Questionnaires, Surveys and Profile Data

From time to time, GShipExpress offers optional questionnaires and surveys to our Users for such purposes as collecting demographic information or assessing Users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If GShipExpress collects personally identifiable information from our Users in these questionnaires and surveys, the Users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.

3. Our Use and Disclosure of Information

Internal Uses

GShipExpress collects, stores and processes User's personal information on our servers. GShipExpress uses the information GShipExpress collects about User in order 1) to provide our services and process User's transactions, 2) to provide customer service, 3) to determine User's eligibility to receive offers for special features or products.

Disclosure to Third Parties

GShipExpress will not share any of User's personally identifiable information with third parties except in the limited circumstances described below, or with User's express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.

GShipExpress shares information with companies that help us process the transactions. User has requested and protects our customers' transactions from fraud, such as sharing User's credit card number with a service that screens for lost and stolen card numbers. GShipExpress discloses information that GShipExpress in good faith believes is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement. GShipExpress discloses information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. GShipExpress shares your information with our parent, subsidiaries and joint ventures to help coordinate the services GShipExpress provides to you, enforce our terms of use, and promote trust and safety.

Our Contacts with GShipExpress Customers

GShipExpress communicates with Users on a regular basis via e-mail to provide requested services, and GShipExpress also communicates by phone to resolve customer complaints or investigate suspicious transactions. GShipExpress uses User's e-mail address to confirm User's opening of a GShipExpress account, to send User notice of payments that User sends or receives through GShipExpress (including referral payments described below), to send information about important changes to our products and services, including the GShipExpress Periodical newsletter and to send notices and other disclosures required by law.

Internet Address Information

GShipExpress uses IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.

4. Third Parties

This Policy only applies to our website and information that we collect from you. Our websites may contain links to other websites which are not owned or maintained by us. When visiting these third party websites or disclosing your personal data to third parties (including buyers or sellers on our website), you should read their privacy policies, or ask relevant questions before you disclose your personal data, We are not responsible for the collection, use or disclosure of your personal data by such third parties.

5. Social Networks

Our website and mobile or web-based applications may provide you with social plug-ins from various social networks (such as Facebook and Twitter). If you choose to interact with a social network, your activity on our website or via our mobile or web-based applications will also be made available to social networks such as Facebook and Twitter. If you are logged in on one of the social networks during the visit of one of our websites or mobile or web-based applications, the social network might add this information to your profile. If you are interacting with one of the social plug-ins, this information will be transferred to the social network. In case you do not wish such a data transfer, please log off on your social network before you enter one of our websites or mobile or web-based applications. We cannot influence this data collection and data transfer via the social plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.

6. Information Security

User's account information and password are stored in encrypted form on computers. GShipExpress restricts access to User's personally identifiable information to employees who need to know that information in order to provide products or services to you. The security of GShipExpress account also relies on your protection of GShipExpress password. You may not share your GShipExpress password with anyone. GShipExpress will never ask you to send password or other sensitive information to us in an e-mail, though GShipExpress may ask User to enter this type of information on the GShipExpress website, which will always have a URL beginning with http://www.gshipexpress.com/.

Any e-mail or other communication requesting your password, asking you to provide sensitive account information via email, or linking to a website with a URL that does not begin with http://www.gshipexpress.com/ should be treated as unauthorized and suspicious and should be reported to GShipExpress immediately. If you does share GShipExpress password with a third party for any reason, including because the third party has promised to provide you additional services such as account aggregation, the third party will have access to your account and personal information, and you may be responsible for actions taken using your password. If you believes someone else has obtained access to your password, please change it immediately by logging in to your account at http://www.gshipexpress.com/ and changing My account settings.

7. Accessing and Changing User's Information

You can review the personal information that you have provided us with and make any desired changes to such information, or to the settings for User's GShipExpress account, at any time by logging in to your account on the GShipExpress website and changing user profile including password.

8. Contacting Us

If you have any questions about this privacy statement, GShipExpress's information practices, or dealings with GShipExpress, You can contact us by email at customerservices@GShipExpress.com